Last updated: 25th August 2026

Welcome to Noom Living. These Terms & Conditions govern your use of the Noom Living website and your purchase of products from us. By accessing or using our website, you agree to be bound by these Terms & Conditions.

Please read them carefully before placing an order.

This website is operated  as Noom Living (“Noom Living”, “we”, “us”, or “our”).

Registered Address: MG Road, Gurugram, Haryana
Email: hello@noomliving.com
Website: www.noomliving.com

You may use this website for lawful purposes only.

You agree not to:

• Use the website for any unlawful or fraudulent purpose.
• Attempt to gain unauthorised access to the website, its systems, or any related accounts.
• Copy, reproduce, modify, distribute, or commercially exploit any part of the website without our prior written permission.
• Interfere with the security, functionality, or operation of the website.
• Use the website in a way that could damage Noom Living or its reputation.

We reserve the right to suspend or restrict access to the website if we reasonably believe these Terms & Conditions have been violated.

We make reasonable efforts to ensure that product descriptions, photographs, colours, dimensions, materials, and other information displayed on our website are accurate and up to date.

However:

• Actual product colours may vary slightly depending on your device or screen settings.
• Minor variations in colour, texture, print placement, stitching, or dimensions may occur due to the nature of textile manufacturing and handmade or small-batch production.
• Product dimensions may have a reasonable manufacturing tolerance.
• Product images are for representation purposes and may occasionally differ slightly from the product received.

Such minor variations do not constitute a product defect.

All products are subject to availability.

We reserve the right to:

• Limit the quantity of products available for purchase.
• Discontinue any product at any time.
• Modify product specifications, descriptions, or pricing without prior notice.

If a product becomes unavailable after you place an order, we will contact you and provide an appropriate resolution, which may include a refund of the amount paid for the unavailable product.

All prices displayed on our website are in Indian Rupees (INR) and are inclusive of applicable taxes unless stated otherwise.

The applicable price is the price displayed on the website at the time you place your order.

We reserve the right to change prices at any time without prior notice. Any price change will not affect an order that has already been confirmed, except where there is an obvious pricing or technical error.

When you place an order on our website, you are making an offer to purchase the selected products.

After receiving your order, we will provide an order confirmation. An order is considered accepted by Noom Living once we have confirmed the order and/or processed the payment, subject to availability and these Terms & Conditions.

We reserve the right to cancel or refuse an order in circumstances including, but not limited to:

• Product unavailability.
• Incorrect pricing or product information.
• Suspected fraudulent or unauthorised transactions.
• Incorrect or incomplete customer information.
• Orders that appear to be placed for resale without our authorisation.

If we cancel an order after payment has been received, the applicable amount will be refunded.

Payments may be made using the payment methods made available on our website.

You agree to provide accurate and complete payment and billing information.

Payments are processed through third-party payment service providers. Noom Living does not store complete payment card details on its own systems unless expressly stated otherwise.

We are not responsible for delays, failures, or errors caused by third-party payment providers, banks, or payment networks.

We aim to dispatch orders within the timeframe specified on our website.

Delivery timelines are estimates and may vary depending on the delivery location, courier availability, weather, public holidays, operational disruptions, or other circumstances beyond our reasonable control.

Once an order has been handed over to the delivery partner, delivery is subject to the courier's terms and operational timelines.

Customers are responsible for providing accurate delivery information. Noom Living shall not be responsible for delays or failed deliveries caused by incorrect or incomplete addresses or unavailable recipients.

For more information, please refer to our Shipping Policy.

Our returns, exchanges, and refund procedures are governed by our Returns & Refund Policy.

Please review that policy before placing an order.

Certain products may not be eligible for return or exchange for reasons including hygiene, safety, personalised specifications, or the nature of the product.

Any product-specific return restrictions will be communicated on the relevant product page or in our Returns & Refund Policy.

If you receive a product that is damaged, defective, or different from what you ordered, please contact us at [Customer Support Email] within [X] days of delivery.

We may request photographs, videos, packaging information, or other details to assess the issue.

Where a claim is accepted, we may provide a replacement, exchange, refund, or another appropriate resolution in accordance with our Returns & Refund Policy.

All content appearing on the Noom Living website, including but not limited to:

• Brand names and logos
• Product names
• Product photographs
• Images and videos
• Graphics and illustrations
• Website design and layout
• Written content
• Product descriptions
• Text, icons, and other visual elements

is owned by or licensed to Noom Living and is protected under applicable intellectual property laws.

You may not reproduce, copy, modify, publish, distribute, sell, or commercially exploit any such content without our prior written permission.

If you submit reviews, photographs, feedback, comments, testimonials, or other content to Noom Living, you represent that you have the right to submit that content.

By submitting such content, you grant Noom Living a non-exclusive, royalty-free right to use, reproduce, display, publish, and distribute the content for legitimate business and marketing purposes, including on our website and social media channels.

We reserve the right to remove or decline to publish any content that is unlawful, misleading, offensive, defamatory, inappropriate, or otherwise inconsistent with our brand standards.

From time to time, Noom Living may offer promotional codes, discounts, sales, or other promotional offers.

Unless otherwise stated:

• Promotional offers cannot be combined with other offers.
• Each promotional code may be subject to specific conditions.
• Promotional codes cannot be exchanged for cash.
• We reserve the right to withdraw or modify a promotional offer at any time.
• Promotional offers may be subject to product, quantity, or time restrictions.

Our products are designed and intended for their stated purposes. Customers are responsible for using products in accordance with the instructions, age recommendations, and safety information provided with the product or on our website.

For baby and children's products in particular, products should always be used under appropriate adult supervision and in accordance with applicable safety guidance.

Noom Living shall not be responsible for damage or injury resulting from misuse, improper care, modification, or use contrary to the product's intended purpose or instructions.

Our website may contain links to third-party websites, payment providers, delivery partners, social media platforms, or other services.

These third-party services are governed by their own terms and policies. Noom Living does not control and is not responsible for the content, availability, security, or practices of third-party websites or services.

We aim to keep our website available and functioning properly. However, we do not guarantee that the website will always be available, uninterrupted, secure, or free from errors.

We may temporarily suspend or restrict access to the website for maintenance, updates, security reasons, technical issues, or other operational reasons.

To the extent permitted by applicable law, Noom Living shall not be liable for indirect, incidental, special, or consequential losses arising from your use of the website or purchase or use of our products.

Nothing in these Terms & Conditions excludes or limits any liability that cannot legally be excluded or limited under applicable law.

To the extent permitted by applicable law, you agree to indemnify and hold harmless Noom Living, its owners, employees, representatives, and service providers from claims, losses, liabilities, damages, and expenses arising from:

• Your misuse of the website.
• Your violation of these Terms & Conditions.
• Your violation of applicable laws or third-party rights.
• Your misuse of our products.

Your use of our website is also governed by our Privacy Policy, which explains how we collect, use, store, and protect your personal information.

By using our website, you acknowledge that you have read and understood our Privacy Policy.

We may update these Terms & Conditions from time to time to reflect changes to our business, products, website, legal requirements, or other circumstances.

The updated version will be posted on this page with the revised “Last updated” date.

Your continued use of the website after any changes are posted constitutes acceptance of the updated Terms & Conditions.

These Terms & Conditions shall be governed by and interpreted in accordance with the laws of India.

Subject to applicable law, courts located in [City, State] shall have jurisdiction over disputes arising out of or relating to these Terms & Conditions or your use of the website.

If you have any questions regarding these Terms & Conditions, please contact us:

Noom Living
Email: hello@noomliving.com

We will endeavour to respond to customer queries within a reasonable period.